Last Updated: 5 February 2026

1. Agreement to Terms
By accessing jaipurpottery.com or purchasing from Jaipur Pottery, you agree to these Terms and Conditions. If you disagree, do not use our site.

2. The Handmade Nature of Our Pottery
Each piece is individually crafted by hand. You should expect:

• Natural variations in color, size, texture, and glaze application

• Slight imperfections that add character

• Unique pieces that may differ from product photos

• Approximate dimensions (±5%)

3. Orders & Acceptance
Adding items to your cart doesn't reserve them. An order is only created when you complete payment and receive an order confirmation email. We accept your offer when we ship your items and send shipping confirmation. We may cancel any order at our discretion.

4. Pricing & Payment
Prices are in [currency]. We may correct pricing errors. Sales tax is added where required. Payment is processed securely through [payment processors]. We don't store your full payment details.

5. Shipping
See our Shipping Policy for details. Key points:

• Made-to-order items require 7-14 business days processing

• We ship with tracking and insurance

• You must provide a correct, deliverable address

• Risk of loss passes to you upon delivery

• International customers pay all customs/duties

6. Returns & Refunds
See our Return Policy for details. Key terms:

• Returns for damage/defects: Accepted within 7 days with photos

• Change of mind: Generally not accepted for handmade pottery

• Custom pieces: Final sale, no returns

• Refunds issued within 10 business days of receiving returned item

• Items must be returned unused in original packaging

7. Product Care & Liability
Our pottery is [specify: food-safe/dishwasher-safe/etc.]. We provide care instructions with each order. We're not liable for damage from improper use, cleaning, or accidents. Our maximum liability is limited to the purchase price.

8. Intellectual Property
All website content, pottery designs, and branding are our property. You may not copy, reproduce, or use our designs without written permission.

9. Website Use
You agree not to misuse our site, attempt unauthorized access, or place fraudulent orders.

10. Force Majeure
We're not liable for delays from events beyond our control: kiln failures, power outages, natural disasters, supply issues, etc.

11. Dispute Resolution
These terms are governed by [Your State/Country] law. Disputes must be filed in [Your County/Region] courts. You agree to attempt informal resolution for 30 days before legal action.

12. Changes to Terms
We may update these terms. Continued use after changes means you accept them.

13. Contact
Questions? Email legal@jaipurpottery.com
Jaipur Pottery- JAIPUR RAJASTHAN